I recently upgraded to Beta 14.07 but after I upgraded the firmware, I was unable to detect the ethernet cable as being present when connected. The LEDs are not on, and when I issue an “ifconfig” the eth0 interface is not listed. Just the Local Loopback is listed. No issues before when using previous version of firmware.
This looks like a hardware issue at first glance, but I figured I’d ask on here just in case I am missing something.
Your at!custom? returns HSICENABLE which suggests that HSIC should be enabled.
What firmware version is currently running on your devices (run ‘ati’ in AT commands)?
After the upgrade are you still unable to detect the Ethernet connection?
What happens if you run ‘ifconfig’? and ‘ifup eth0’?
Does the ethernet interface light up on the board?
Finally if none of these work, can you dump all the logs from ‘dmesg’ so I can take a look at what is going on
[quote=“esun”]Can you try to upgrade to the latest firmware (Upgrade WP Series Firmware section from legato.io/legato-docs/14_10/ … 14_10.html)?
[/quote]
ok done but I am in LOW POWER MODE
answers to at commands:
ati
Manufacturer: Sierra Wireless, Incorporated
Model: WP7104
Revision: SWI9X15W_06.03.27.00 r25145 CNSHZ-AR-BUILD 2014/10/23 06:28:13
IMEI: 355604050021252
IMEI SV: 40
FSN: JA411100440210
+GCAP: +CGSM
OK
at!gstatus?
!GSTATUS:
Current Time: 206 Temperature: 25
Bootup Time: 0 Mode: LOW POWER MODE
System mode: TD-SCDMA PS state: Not attached
TDS band: Unknown
TDS channel: 0
GMM (PS) state:NULL —
MM (CS) state: NULL NO IMSI
I try to put it in ONLINE mode but the command at!unlock=“A710” return error.
[quote=“esun”]After the upgrade are you still unable to detect the Ethernet connection?
What happens if you run ‘ifconfig’? and ‘ifup eth0’?
Does the ethernet interface light up on the board?
[/quote]
commands answers:
root@swi-mdm9x15:~# ifconfig
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
root@swi-mdm9x15:~# ifup eth0
ifconfig: SIOCGIFFLAGS: No such device
the ethernet leds are both off.
I am trying to get them but I can’t connect throught ethernet to the board.
Ok, you can find it enclosed or if I have the same problem here: pastebin.com/TKvRfJMV
I perform more test with a colleague.
He has a dev kit working fine.
He uses my socket board with his WP7 and his dev kit, he has the same problem (no ethernet).
I use his socket board on my dev kit with my WP7, it works fine.
Maybe.
Can you post pictures (both sides) of your socket-up board (not the whole dev-kit)?
On the bottom side of your socket-up board, can you zoom in the part of the PCB where “C301” and “U803” are print?