Testing the new device of mangOH green development board with an extremely simple HelloWorld sample code. After defining the connection, I tried to connect the connection with the actual target device. But the error message occurs saying " ‘Refresh properties of xxxx’ has encountered a problem", where xxxx is the connection name.
The details of this error are as follows:
Cannot retrieve hardware type
Cannot retrieve CPU info
Cannot retrieve hostname
Cannot retrieve framework version
The radio module that I used is WP8548. The Legato is installed on a virtual machine of Ubuntu 16.04.
I think you might be hitting a known issue with modemmanager package. It seems to knock out the ecm interface that provides a network device to the development PC from the WP module. Try to run sudo apt-get remove --purge modemmanager and reboot the VM.
I tried your solution but it does not solve the problem. The same error message still occurs. The communication between the PC and the module is good since I can manage to ping the module.