I have an FX30s that connects to the network but fails to connect to AVMS It is a WP7702 and running R15 I see these errors. Is there a way I can recover this unit. Cell connection is ok and I can get IP address from cellular network. I can also ping 8.8.8.8 Mar 21 18:06:44 fx30s user.info Legato…

No, I have tried it many times. It appears that legato code cannot access some secure storage from the modem Is there a way to factory reset the modem via AT commands ?

My other FX30s that I updated to R15 dont show this problem. Its only one unit

have you tried this for factory reset? [image] Downgrade FX30s catm from R15 to R9 why do you need to do this? Please see here where @cchenry says it is not recommended:

yes I tried flash erase as well. Maybe the modem is not recoverable on this one. AV looks like uses some secure storage parameters stored in the modem flash or maybe I dont understand it well enough. It keeps complaining about missing variables Unable to read: /avms/LWM2M_BOOTSTRAP_SERVER_IDENTITY_B…

you need to first clear the registration in AVMS server, and then register again for this module. BTW, what did you see for the WDSI notification? AT+WDSI=4479 AT+WDSS=1,1

Hi, Could you explain how to clear the registration in AVMS ? You mean delete the gateway and register it again ? Sunil

yes, you can have a try on that

Did you manage to fix this? I also have Unable to read: /avms/LWM2M_BOOTSTRAP_SERVER_IDENTITY_BACKUP error I attempted to delete the system, but wasn’t allowed… with an error message I don’t recognise. “System cannot be deleted [System in engagement period. Shall be terminated first.]”

Fixed it. “Register” allowed me to register it again, with the same IMEI / Serial. It didn’t create a new entry… still the same gateway/system. However, this fixed whatever was missing under the covers. Modem now connecting.

AVMS connection fails

Legato Application Framework

jyijyi March 22, 2023, 2:02am 5

have you tried this for factory reset?

Topic		Replies	Views
Avms Legato Application Framework	7	752	November 3, 2014
Airvantage data pushing failure Legato Application Framework	14	2285	February 19, 2018
AirVantage service failing to connect Legato Application Framework	12	1698	August 9, 2018
Airvantage stops working Legato Application Framework	7	780	June 25, 2015
WP7603 legato 18.5.1	7	602	August 7, 2018

AVMS connection fails

Related topics