avcDaemon Timed Out Critical Error

Legato Application Framework
1

I’m running Legato 19.02.0 with release 16.1 firmware on a WP8548 and I’m getting an avcDaemon timed out critical error.

Any thoughts?

Aug 13 17:54:15 swi-mdm9x15 user.warn Legato: -WRN- | avcDaemon[1045]/avcDaemon T=main | avcClient.c EventHandler() 632 | Authentication to DM failed Aug 13 17:54:15 swi-mdm9x15 user.err Legato: =ERR= | secStore[953]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 795 | Sending QMI_SWI_SFS_OPEN_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=48.[0x30] Aug 13 17:54:15 swi-mdm9x15 user.err Legato: =ERR= | secStore[953]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 795 | Sending QMI_SWI_SFS_OPEN_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=48.[0x30] Aug 13 17:54:15 swi-mdm9x15 user.err Legato: =ERR= | secStore[953]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 795 | Sending QMI_SWI_SFS_OPEN_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=48.[0x30] Aug 13 17:54:16 swi-mdm9x15 user.err Legato: =ERR= | secStore[953]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 795 | Sending QMI_SWI_SFS_OPEN_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=48.[0x30] Aug 13 18:34:16 swi-mdm9x15 user.crit Legato: *CRT* | watchdog[704]/watchdogDaemon T=main | watchdog.c WatchdogHandleExpiry() 517 | proc 1044 [avcDaemon] timed out Aug 13 18:34:16 swi-mdm9x15 user.info Legato: INFO | supervisor[642]/supervisor T=main | apps.c wdog_WatchdogTimedOut() 2367 | Handling watchdog expiry for: procId 1044 Aug 13 18:34:16 swi-mdm9x15 user.crit Legato: *CRT* | supervisor[642]/supervisor T=main | app.c app_WatchdogTimeoutHandler() 3892 | The watchdog for process 'avcDaemon' in app 'avcService' has timed out but there is no policy. The process will be restarted by default.

2

Hello @dbeckwith,

From the logs provided, I see the warning message “Authentication to DM failed”. Usually this warning message will be seen when you try to connect the device to Airvanatge without creating the system for the module on the Airvantage. That is the reason i think for watchdog timeout error.

You were trying to connect the device to Airvantage ? Have you registered your device on the Airvantage.

If you have not registered your device on the Airvantage, Please register you device on Airvantage and try again.

Regards,
Muralidhara N.

3

@muralinagraj

Thank you for the information. I thought that unit was registered in AirVantage but it’s possible it wasn’t. I will keep this in mind if I experience this problem again.