Fwupdate / swiflash doesn't seems to be working

[akshaysk]

Hi @jyijyi ,

I have come across 2 No’s of wp7608 modules where in fwupdate / swiflash doesn’t seems to be updating the firmware . strangely reset.cwe doesnt work with fwupdate but works with dev studio’s recovery wizard .

attached are the logs from the device for your reference .

Below are command responses

root@swi-mdm9x28-wp:~# cat /etc/legato/version
Build created at 2018-09-20_16:17:38

Yocto build version: SWI9X07Y_02.18.06.00

Build host: jenkins
Versions:

• firmware: SWI9X07Y_02.18.06.00
• poky: yocto-2.2.3-57-ge6aadcc2
• meta-openembedded: b40116c
• meta-swi: 5fd8531
• meta-swi-extras: 0e6dd5d
• linux-quic-quic: 3.18.44
  root@swi-mdm9x28-wp:~# fwupdate query
  Connecting to service …
  Firmware Version: SWI9X07Y_02.18.05.00 000000 jenkins 2018/07/19 17:40:21
  Bootloader Version: SWI9X07Y_02.18.05.00 000000 jenkins 2018/07/19 17:40:21
  Linux Version: 3.18.44 #2 PREEMPT Thu Sep 20 16:20:02 UTC 2018
  root@swi-mdm9x28-wp:~# df -h
  Filesystem Size Used Available Use% Mounted on
  devtmpfs 256.0K 8.0K 248.0K 3% /dev
  /dev/mapper/rt 16.3M 16.3M 0 100% /
  mdev 256.0K 8.0K 248.0K 3% /dev
  tmpfs 76.3M 0 76.3M 0% /dev/shm
  tmpfs 76.3M 0 76.3M 0% /run
  tmpfs 76.3M 44.0K 76.2M 0% /var
  tmpfs 76.3M 32.0K 76.2M 0% /tmp
  mdev 256.0K 8.0K 248.0K 3% /dev
  tmpfs 76.3M 0 76.3M 0% /dev/shm
  tmpfs 76.3M 0 76.3M 0% /run
  tmpfs 76.3M 44.0K 76.2M 0% /var
  tmpfs 76.3M 32.0K 76.2M 0% /tmp
  /dev/ubi3_0 104.5M 60.1M 39.8M 60% /mnt/flash
  /dev/ubiblock2_0 3.8M 3.8M 0 100% /mnt/legato
  /dev/ubi4_0 8.7M 76.0K 8.1M 1% /mnt/userrw
  overlay 104.5M 60.1M 39.8M 60% /etc
  overlay 104.5M 60.1M 39.8M 60% /data
  overlay 104.5M 60.1M 39.8M 60% /lib/firmware
  /dev/ubi3_0 104.5M 60.1M 39.8M 60% /home
  /dev/ubiblock1_0 24.8M 24.8M 0 100% /firmware
  /dev/ubi3_0 104.5M 60.1M 39.8M 60% /legato
  tmpfs 76.3M 32.0K 76.2M 0% /etc/ld.so.conf
  tmpfs 76.3M 32.0K 76.2M 0% /etc/ld.so.cache
  tmpfs 76.3M 32.0K 76.2M 0% /etc/hosts
  cgroupsRoot 77.6M 0 77.6M 0% /sys/fs/cgroup
  /dev/ubi3_0 104.5M 60.1M 39.8M 60% /legato/systems/current
  root@swi-mdm9x28-wp:~# cm info all
  Device: WP7608
  IMEI: 352913090156819
  IMEISV: 5
  FSN: XG909500511310
  Firmware Version: SWI9X07Y_02.18.05.00 000000 jenkins 2018/07/19 17:40:21
  Bootloader Version: SWI9X07Y_02.18.05.00 000000 jenkins 2018/07/19 17:40:21
  MCU Version: 002.009
  PRI Part Number (PN): 9908665
  PRI Revision: 001.001
  Carrier PRI Name: GENERIC
  Carrier PRI Revision: 002.041_002
  SKU: 1104194
  Last Reset Cause: Reset, User Requested
  Resets Count: Expected: 3 Unexpected: 0

==================== AT LOGS ========================
at!oemauth?

!OEMAUTH: Disabled
OEM cert hash: Not provisioned

OK
ati3

Manufacturer: Sierra Wireless, Incorporated
Model: WP7608
Revision: SWI9X07Y_02.18.05.00 000000 jenkins 2018/07/19 17:40:21
IMEI: 352913090156819
IMEI SV: 5
FSN: XG909500511310
+GCAP: +CGSM

OK
at!impref?

!IMPREF:
preferred fw version: 02.18.05.00
preferred carrier name: GENERIC
preferred config name: GENERIC_002.041_002
current fw version: 02.18.05.00
current carrier name: GENERIC
current config name: GENERIC_002.041_002

OK

=================== logread during FWUPDATE===========================

Jan 6 00:38:38 | fwupdateDaemon[877]/le_pa_fwupdate T=main | pa_fwupdate_qmi.c pa_fwupdate_Download() 1242 | Download completed
Jan 6 00:38:38 | fwupdateDaemon[877]/le_pa_fwupdate T=main | pa_fwupdate_qmi.c pa_fwupdate_Download() 1285 | Download Complete
Jan 6 00:38:38 | fwupdateDaemon[877]/le_pa_fwupdate T=main | pa_fwupdate_qmi.c pa_fwupdate_Install() 1763 | Install command successful. System resetting.
Jan 6 00:38:38 | fwupdateDaemon[877]/fwupdateDaemon T=main | fwupdateServer.c le_fwupdate_InstallAndMarkGood() 408 | !!! Error LE_OK

====================================================================
Please let me know the possible reason for the same .

BOOT_DMESG_DEV2.txt (64.5 KB)
CONSOLE-My new device-20210525-145820_DEV2.txt (15.8 KB)
BOOT_LOGREAD_DEV2.txt (333.1 KB)

[jyijyi]

how about the one click exe on Windows platform?

[akshaysk]

@jyijyi
I tried flashing using the one click tool as well as the recovery wizard but only reset.cwe seems to be working with recovery wizard .

same custom image was flashed on thousands of wp7608 modules .

i could see below line in logread

Jan 1 00:39:28 swi-mdm9x28-wp user.err kernel: [ 7.397042] UBIFS error (pid: 477): cannot open “ubi0:usrfs”, error -19

File : BOOT_LOGREAD_DEV2.txt

[jyijyi]

Can you erase the user app partition by swiflash

[akshaysk]

Did not test it . but as of now reset.cwe works with recovery wizard in dev studio but same when tried with custom yocto cwe /spk or legato cwe doesnt seems to be working . ( There is an option in recovery wizard to flash custom images as well )
What do you suspect here ?

[jyijyi]

Just see if it helps to revert back to default state

Wp76 root password

[akshaysk]

Ok let me check and get back to you . meanwhile the issue is similar to what has been discussed here but in my case the image size is correct

Fwupdate doesn't work

Hi, We are trying to use the fwupdate on the wp7702 (fx30 catm) and it output an error (after a fwupdate download and the automatic reboot): root@fx30:~# fwupdate checkStatus Connecting to service … Bad status (Unknown), install not possible. With the swiflash from developper studio our .cwe can be installed without problem We are using the latest code available for the fx30-catm (with legato 18.06.1_03c5394b4c271c054ae58a494f160e37) Any idea on what is the problem with fwupdate? Best re…

[akshaysk]

Hi @jyijyi ,

Just a quick question . How will the module behave if the fw file was partially copied and attempts were made to update it ?

[jyijyi]

I believe it will not update, i tried to update with some txt file, it would abort

[akshaysk]

I have around 3-4 modules where in i am unable to update any firmware . I was suspecting if attempts of updating partial files could have caused this or the modules are in this state from factory ?

[jyijyi]

have you tried to erase user app partition and see if it helps?

[akshaysk]

I tried erasing it with recovery wizard though the recovery is successful but any other firmware flashed later are not installed .

Below are the steps I followed
Step 1) Factory reset using recovery wizard in devstudio (Windows OS)
=> This was successful as i saw the files being deleted
Step 2) Flashed custom Yocto image which was not installed even though there was reboot . (command used : fwupdate download Yocto_file )

[jyijyi]

do you have the UART console log for step 2?

[akshaysk]

No I just have the logread , dmesg logs I believe it will have the details required . If not i will try to capture those logs

[jyijyi]

You can also capture the uart console log for more hints