Data Connection Failure error code

ben1 · February 17, 2023, 4:02pm

Hello,

Would you know where can I find documentation on what the Data Connection errors mean, such as those visible in the picture below?

Thank you,
Best regards,
Ben

jyijyi · February 17, 2023, 4:11pm

github.com

legatoproject/legato-af/blob/master/components/modemServices/modemDaemon/le_mdc.c

/**
 * @file le_mdc.c
 *
 * Implementation of Modem Data Control API
 *
 * Copyright (C) Sierra Wireless Inc.
 *
 */


#include "legato.h"
#include "interfaces.h"
#include "le_print.h"

// Currently no jansson support for RTOS
#ifndef MK_CONFIG_MODEMSERVICE_NO_JANSSON
#include "jansson.h"
#endif
#include "mdmCfgEntries.h"
#include "pa_mdc.h"

This file has been truncated. show original

I only know the last two parameters:
3 - Call Manager
2001 - NO SERVICE

ben1 · February 17, 2023, 4:34pm

Hi @jyijyi ,

Thanks, however I’m not sure to understand how to interpret the codes actually being returned:

Code 3
Verbose 2001

Am I missing something?

Apologies, didn’t see the edit to your message.

Is there a place for me to check those codes?

jyijyi · February 17, 2023, 4:35pm

you don’t have that source code pa_mdc_qmi.c as it is not for public

ben1 · February 17, 2023, 4:42pm

Ok

Would it be possible to just get the mapping of the possible error codes though (without access to the entire file)?

jyijyi · February 17, 2023, 5:15pm

maybe this qaGobiApiTableCallEndReasons.h can help:

https://source.sierrawireless.com/resources/airprime/software/linux-qmi-sdk-software-latest/#sthash.GdKX0VDB.dpbs

ben1 · February 20, 2023, 8:27am

Hello,

I am now seeing error 2504, do you know what error it means?

Thank you

jyijyi · February 20, 2023, 8:41am

it means " INVALID SIM STATE"
Have you checked AT+CPIN? and AT+CGREG?

BTW, did you download the Linux QMI SDK to check?

ben1 · February 20, 2023, 9:27am

Hello,

I’ve downloaded the documentation now and can see the error codes, thank you.

ben1 · March 14, 2023, 4:07pm

Hello,
I’ve just observed the following error

Data connection failure Verbose Call End provided Type 3, Verbose 1110

It is not documented in the qaGobiApiTableCallEndReasons.h file, would you be able to retrieve the code?

jyijyi · March 14, 2023, 4:17pm

it seems to be EMM problem

ben1 · March 14, 2023, 4:31pm

Thanks, do you have any more details please?
I’m not sure to see what it means

jyijyi · March 14, 2023, 4:32pm

no, i don’t have more detail, it is network stuff problem

ben1 · May 5, 2023, 11:59am

Hello,

I am sometimes encountering the following error codes when attempting to connect to a network:

disconnection_code: 2
disconnection_reason: 14
failure_code: 0
failure_type: 0

I think that disconnection_code: 2 means Internal Call End Reasons according to this document: Platform specific error codes - Legato Docs

Would you have a solution on how to understand this error code and potential ways to connect successfully when it happens please?

jyijyi · May 5, 2023, 3:43pm

what does the “disconnection_reason: 14” mean?
Is it a hex value?
I cannot find anything related in

ben1 · May 5, 2023, 3:46pm

Those values were obtained with the following, sorry I should have precised:

disconnection_code: le_mdc_GetPlatformSpecificDisconnectionCode
disconnection_reason: le_mdc_GetDisconnectionReason
failure_code: le_mdc_GetPlatformSpecificFailureConnectionReason
failure_type: le_mdc_GetPlatformSpecificFailureConnectionReason

jyijyi · May 5, 2023, 3:49pm

still there is no such thing for “disconnection_reason: 14”

ben1 · May 5, 2023, 3:51pm

I know, yet that’s what le_mdc_GetDisconnectionReason is returning

jyijyi · May 5, 2023, 3:59pm

here says
LE_MDC_DISC_REGULAR_DEACTIVATION = 14

ben1 · May 5, 2023, 4:03pm

Is there any detail on how to interpret it?