# How to reset R17 wp76xx module
**URL:** https://forum.legato.io/t/how-to-reset-r17-wp76xx-module/6560
**Category:** Uncategorized
**Created:** [July 21, 2023, 11:07am UTC](https://forum.legato.io/t/how-to-reset-r17-wp76xx-module/6560 "2023-07-21T11:07:36Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@MVAJGER](https://forum.legato.io/u/MVAJGER)
#### Post date: [July 21, 2023, 11:07am UTC](https://forum.legato.io/t/how-to-reset-r17-wp76xx-module/6560/1 "2023-07-21T11:07:36Z")
Is there any reset.cwe for wp7607 R17?
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### Author:  [@jyijyi](https://forum.legato.io/u/jyijyi)
#### Post date: [July 21, 2023, 11:15am UTC](https://forum.legato.io/t/how-to-reset-r17-wp76xx-module/6560/2 "2023-07-21T11:15:31Z")
Do you mean you want to erase the userapp partition?
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### Author:  [@MVAJGER](https://forum.legato.io/u/MVAJGER)
#### Post date: [July 21, 2023, 11:24am UTC](https://forum.legato.io/t/how-to-reset-r17-wp76xx-module/6560/3 "2023-07-21T11:24:45Z")
I updated a device to Legato 21 and Kernel 4.14, and now I want to execute the swiflash reset command and got an error:
$ swiflash -m wp76xx -r
Detecting USB of the target
DONE
Communicating with the target
DONE
Switching to firmware download mode
…DONE
Downloading the firmware
.ERROR: Firmware Download failed. Callback status 59399DONE
ERROR: Firmware Download Failed
I tried to switch usb port, tried to manually force boothold with AT!. It does not work
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### Author:  [@jyijyi](https://forum.legato.io/u/jyijyi)
#### Post date: [July 21, 2023, 11:28am UTC](https://forum.legato.io/t/how-to-reset-r17-wp76xx-module/6560/4 "2023-07-21T11:28:50Z")
Starting r13, you cannot use this method anymore
> **[Wp76 root password](https://forum.sierrawireless.com/t/wp76-root-password/17645/4)**
>
> First of all, the command should be “swiflash -m wp76xx -r” instead of “swiflash -m WP76xx -r”. Next, I found that it is not working on R13. But in case you first downgrade to R12, it works!
But currently you have upgraded to r17, then it cannot be downgraded …
So probably you need to erase the userapp partition manually
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### Author:  [@MVAJGER](https://forum.legato.io/u/MVAJGER)
#### Post date: [July 21, 2023, 11:47am UTC](https://forum.legato.io/t/how-to-reset-r17-wp76xx-module/6560/5 "2023-07-21T11:47:20Z")
I’m kinda new in the area, could you help me with that, how to do that?
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### Author:  [@jyijyi](https://forum.legato.io/u/jyijyi)
#### Post date: [July 21, 2023, 12:00pm UTC](https://forum.legato.io/t/how-to-reset-r17-wp76xx-module/6560/6 "2023-07-21T12:00:15Z")
I tried this before( need to check the mtd number of userapp partition) , but not sure if it works in r17
> **[Reset image for FX30 Cat-M to clean overlay](https://forum.sierrawireless.com/t/reset-image-for-fx30-cat-m-to-clean-overlay/25451/11)**
>
> I tried on WP76, I can still use fwupdate after deleting the userapp partition: root@swi-mdm9x28-wp:~# cat /proc/mtd|grep userapp -i mtd15: 08300000 00040000 "userapp" root@swi-mdm9x28-wp:~# root@swi-mdm9x28-wp:~# fwupdate query Connecting to...