# Devstudio Open issue

**URL:** <https://forum.legato.io/t/devstudio-open-issue/2582>\
**Category:** Legato Application Framework\
**Created:** [August 4, 2017, 2:11am UTC](https://forum.legato.io/t/devstudio-open-issue/2582 "2017-08-04T02:11:58Z")\
**Posts on this page:** 12\
**Page:** 1

<div class="post-metadata">

**Author:** ![lumao](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.legato.io/lumao/32/167_2.png) [@lumao](https://forum.legato.io/u/lumao)\
**Post date:** [August 4, 2017, 2:11am UTC](https://forum.legato.io/t/devstudio-open-issue/2582/1 "2017-08-04T02:11:58Z")

</div>

Today I upgraded my linux system, it can’t open my DS.  
ERROR shows:

```
An error has occurred.See the log file
/home/os-freya/legato/workspace/,metadata/.log.

```

![Screenshot from 2017-08-04 10:07:12](https://us1.discourse-cdn.com/flex019/uploads/legato1/original/1X/59201d71cd21e8498a32a9622b3742236ee2eb78.png)

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<div class="post-metadata">

**Author:** ![lumao](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.legato.io/lumao/32/167_2.png) [@lumao](https://forum.legato.io/u/lumao)\
**Post date:** [August 4, 2017, 2:13am UTC](https://forum.legato.io/t/devstudio-open-issue/2582/2 "2017-08-04T02:13:58Z")

</div>

the .log.

[Untitled Document 1](https://forum.legato.io/uploads/short-url/spC7f6s99FtBR8mgh6Qtwy2vRh2) (856.8 KB)

Can you help me?  
Thanks.

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<div class="post-metadata">

**Author:** ![daav](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.legato.io/daav/32/64_2.png) [@daav](https://forum.legato.io/u/daav)\
**Post date:** [August 10, 2017, 7:37am UTC](https://forum.legato.io/t/devstudio-open-issue/2582/3 "2017-08-10T07:37:38Z")

</div>

Hi,

Mmm, looks like you’ve installed Java 9.  
DS (and more generally Eclipse) still needs Java 8 and looks to get troubles with Java 9.

You should reconfigure Java on your system to make it pointing back to Java 8:  
`sudo update-alternatives --config java`

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<div class="post-metadata">

**Author:** ![lumao](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.legato.io/lumao/32/167_2.png) [@lumao](https://forum.legato.io/u/lumao)\
**Post date:** [August 10, 2017, 7:58am UTC](https://forum.legato.io/t/devstudio-open-issue/2582/4 "2017-08-10T07:58:53Z")

</div>

daav,  
Thank you for your reply.

However I just uninstall my devstudio and reinstalled the DS v5.1.

But it seems very difficult to installed the Package (16.10.1.wp85-wp75-native-i686-201702141553).

Thanks.

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<div class="post-metadata">

**Author:** ![lumao](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.legato.io/lumao/32/167_2.png) [@lumao](https://forum.legato.io/u/lumao)\
**Post date:** [August 10, 2017, 8:20am UTC](https://forum.legato.io/t/devstudio-open-issue/2582/5 "2017-08-10T08:20:43Z")

</div>

![Screenshot from 2017-08-10 11:25:15](https://us1.discourse-cdn.com/flex019/uploads/legato1/original/1X/fa5447c42ba37aac72bc11f99237b10eef0457c8.png)

screenshot.

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<div class="post-metadata">

**Author:** ![daav](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.legato.io/daav/32/64_2.png) [@daav](https://forum.legato.io/u/daav)\
**Post date:** [August 10, 2017, 11:32am UTC](https://forum.legato.io/t/devstudio-open-issue/2582/6 "2017-08-10T11:32:29Z")

</div>

Any chance to get the workspace log?  
(\<workspace\>/.metadata/.log file)

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<div class="post-metadata">

**Author:** ![lumao](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.legato.io/lumao/32/167_2.png) [@lumao](https://forum.legato.io/u/lumao)\
**Post date:** [August 10, 2017, 12:29pm UTC](https://forum.legato.io/t/devstudio-open-issue/2582/7 "2017-08-10T12:29:47Z")

</div>

daav,

Now I have downloaded the Package manually. I will try to install it later, also let you know the result.

Thank you!

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<div class="post-metadata">

**Author:** ![lumao](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.legato.io/lumao/32/167_2.png) [@lumao](https://forum.legato.io/u/lumao)\
**Post date:** [August 11, 2017, 2:34am UTC](https://forum.legato.io/t/devstudio-open-issue/2582/8 "2017-08-11T02:34:18Z")

</div>

[Untitled Document 1](https://forum.legato.io/uploads/short-url/cW9ohlXNL34Ih8ckh2T19rSsYx0) (199.9 KB)

Here is the logs.

For now, I still can’t install the Package (16.10.1.wp85-wp75-native-i686-201702141553), even by manually operation.

Additional information when I start running the DS:

```
os-freya@osfreya-virtual-machine:~$ cd legato/
os-freya@osfreya-virtual-machine:~/legato$ ./devstudio &
[1] 2799
os-freya@osfreya-virtual-machine:~/legato$ Gtk-Message: Failed to load module "pantheon-filechooser-module"

(devstudio:2799): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

(devstudio:2799): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

(devstudio:2799): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

(devstudio:2799): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

(devstudio:2799): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",
Gtk-Message: Failed to load module "canberra-gtk-module"
log4j:WARN No appenders could be found for logger (org.eclipse.xtext.ui.internal.Activator).
log4j:WARN Please initialize the log4j system properly.

```

Is it that some things missing when I install DS?

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<div class="post-metadata">

**Author:** ![daav](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.legato.io/daav/32/64_2.png) [@daav](https://forum.legato.io/u/daav)\
**Post date:** [August 11, 2017, 10:41am UTC](https://forum.legato.io/t/devstudio-open-issue/2582/9 "2017-08-11T10:41:01Z")

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Hi @lumao

The log suggests some kind of network timeout.  
I’ve just verified myself, and I can install the package so it doesn’t look to be a server-side issue.

If you have connectivity issues you may try one of the alternative options:

- Grab a legacy full installer from this location: [https://source.sierrawireless.com/resources/airprime/software/legato\_history/](https://source.sierrawireless.com/resources/airprime/software/legato_history/)
- Or, since you already have DS installed, get the package archive from [http://updatesite.sierrawireless.com/packages/Legato/16.10.1-1/updatesite.native32.zip](http://updatesite.sierrawireless.com/packages/Legato/16.10.1-1/updatesite.native32.zip) and add it as a package repository in the **Packages** perspective.

The downloads are big, but allow you to perform an offline install.  
Hope this will help.

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<div class="post-metadata">

**Author:** ![lumao](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.legato.io/lumao/32/167_2.png) [@lumao](https://forum.legato.io/u/lumao)\
**Post date:** [August 14, 2017, 1:18am UTC](https://forum.legato.io/t/devstudio-open-issue/2582/10 "2017-08-14T01:18:11Z")

</div>

daav,

Thank you for your information.  
Yes, I think this is causing my network. I can update the package now,

Thank you very much!

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<div class="post-metadata">

**Author:** ![lichen](https://avatars.discourse-cdn.com/v4/letter/l/a4c791/32.png) [@lichen](https://forum.legato.io/u/lichen)\
**Post date:** [November 24, 2017, 8:46am UTC](https://forum.legato.io/t/devstudio-open-issue/2582/11 "2017-11-24T08:46:30Z")

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Hi @lumao, how did you uninstall the dv? Directly deleting the working folders?

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<div class="post-metadata">

**Author:** ![lumao](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.legato.io/lumao/32/167_2.png) [@lumao](https://forum.legato.io/u/lumao)\
**Post date:** [November 24, 2017, 9:01am UTC](https://forum.legato.io/t/devstudio-open-issue/2582/12 "2017-11-24T09:01:37Z")

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Yes.  
When I delete the whole fodler, and reinstalled the DS, and now it is working. Right now, I had updated the DS version up to 5.3. Thank you.

B.R.

2017-11-24

Milo lu-lumao1122
